MarbleSafe® FAQ

Does MarbleSafe® Stone Cleaner shine marble and granite?

MarbleSafe® Stone Cleaner is an easy-to-use everyday cleaner for natural stone surfaces. It cleans without leaving a residue. It is not a polish. To polish marble and granite requires honing to a smoother and smoother finish until the stone actually shines.

Why do some companies claim that their product ‘cleans and shines’?

Natural stone is polished by honing with diamond abrasives in successive grits. The smoother it is, the shinier the finish. Cleaners that claim to ‘polish’ will actually put wax on the stone to appear shiny. It detracts from the beauty and clarity of the stone and clouds the natural mirror finish. These companies are merely trying to sell products to people who are unaware of how to maintain marble.

Will MarbleSafe® Stone Cleaner hide cracks and chips in natural stone?

There are no cleaners that do this. Marble restoration companies can often repair chips and cracks to make them less obvious.

Why do I have to dilute MarbleSafe® Stone Cleaner?

Shipping liquid products can be costly. We provide MarbleSafe® Stone Cleaner as a concentrate to minimize the shipping weight of the product. Some companies raise the price of the product to cover the shipping, then offer ‘free shipping’. MarbleSafe® Stone Cleaner concentrate can be added to a nearly full container of water, whether a spray bottle for counters and shower walls or a mop bucket for heavy duty floor cleaning. Just invert the spray bottle to mix, or stir if using a mop bucket.

How much will a gallon of MarbleSafe® Stone Cleaner make?

At 4 to 6 oz of concentrate per gallon of water, you can expect mix 20 to 30 gallons for use. That would cost a lot to ship if we did not provide the concentrate. It also makes a gallon of mixed MarbleSafe® Stone Cleaner less expensive than a quart bottle of other cleaners.

What do I do if I see streaks on the marble after cleaning?

If streaks remain after cleaning a surface, it means that too much concentrate was used. Simply wipe with a soft cloth moistened with water or if mopping, clear-water rinse.

How do I store the concentrate?

MarbleSafe® Stone Cleaner should be kept at approximate room temperature. It should not be stored in a garage or tool shed which is not insulated.